Press Support Line
To the media team, a reply usually arrives within 1 day; for urgent coverage, write 'Press' in the subject line, then it's reviewed separately.
hbaje Support, media and contact in one place
Press, media, and help inquiries are organized in hbaje Support here; people from Dhaka to anywhere in Bangladesh can send questions; general questions about bKash, Nagad, Rocket are covered in this Help Center, so no detour.
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hbaje Official Press Contact
Response time
Messages sent between 10 am and 8 pm have faster response; local Dhaka reports or screenshots make verification easier.
Contact address
Include the subject, name, and type of work with the message; this helps hbaje Contact team send the query to the right person.
3 quick steps to get started
- First, choose your subject
- Then write brief details
- Finally, provide a screenshot or link
What to include in press
- Publication name
- Submission deadline
- What format is needed
hbaje Help Center Quick Facts
4.4
Average rating
61,165
Reviews
320,230
Active users
99.2%
Uptime
These numbers show how support demand has run since 2021 and that it operates in 20 countries at same pace.
Media Resources
Files ready for press
Press kit contains logo, short bio, and screenshots; the media team can send in different sizes, two formats.
Images and logos
In any media post, color and logo should stay unified; this is ensured for Dhaka's design team so they can use them quickly.
Leadership short bio
Short bio, responsibilities, and the team's scope of work are listed here to provide extra clarity when writing reports.
For press coverage Detailed introduction to hbaje And hbaje App Pages can also be used; if needed, first combine the information from those two pages.
General contact path
User support
Account, login, and app startup issues here; for common questions, the answer becomes clear in 23 steps.
Messages and feedback
If you want to send feedback about new features, give a direct message; questions about Rocket, Nagad, or bKash can be written separately.
If you don't want to send everything hbaje Login Instructions And hbaje Games Page See this; the question type is determined in advance.
Three questions about media coverage
How to submit press request
Include the subject, name, and type of work with the message; this helps hbaje Contact team send the query to the right person.
Are images or quotes readily available?
Yes, with required information, the work speeds up; if a high-resolution file is needed, say so.
Can hbaje be contacted from cities other than Dhaka?
Of course, users from Chattogram, Sylhet, and other cities in Bangladesh also contact.
Final help address
hbaje Help, if needed, check this page first; contact, media kit, and general help are together here, so you don't have to search.
Finally, download the App, then you may return to hbaje Support; the clearer the question, the faster you get an answer.
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